To log in: - Open the Tada app. - Tap “Log In”. - Enter your registered phone number or email. - Type your password and hit “Continue.” To log out: - Go to Profile > Settings. - Scroll down and tap “Log Out.” - Confirm. Tip: Always log out if you’re using a shared device.
If you forgot your password: 1. On the login screen, tap “Forgot Password?” 2. Enter your registered email or phone number. 3. You’ll receive a link or code to reset your password. 4. Choose a new password and confirm. Still stuck? Contact support via the Help section.
To update your info: 1. Open the app and go to Profile > Edit Profile. 2. You can change your name, preferred language, location, and phone number. Note: Changing your number may require verification.
Yes, from the Edit Profile page. You may be asked to: - Confirm via SMS or email - Wait a few hours for the change to take effect For critical issues (e.g., lost number), contact support.
If you change your phone: - Simply download the Tada app again. - Log in with your original credentials. - You’ll regain access to all your data and missions. Tip: Avoid logging into multiple accounts on the same device — this may trigger our fraud detection system.
Yes. Go to: Profile > Settings > Language Select your preferred language. The app will reload in that language if supported in your region
Try these steps: - Double-check your phone number/email - Reset your password - Update the app to the latest version If the issue persists, contact support with a screenshot.
Deleting the app: - Does not delete your account or data - You can reinstall and log in again at any time However, you may miss mission alerts or notifications in the meantime.
There’s no official “pause” function, but: - You can log out at any time - You won’t lose your score or data. - You can return whenever you're ready.y If you wish to permanently delete your account, see the next article.
If you want to permanently close your account: 1. Go to Profile > Settings > Delete Account 2. Confirm the deletion This action is irreversible. All your data and earnings history will be removed. Payments not yet processed will be lost.
